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Refund Policy
Refund Policy
1. Overview
Welcome to Streamline Learning Platform! We strive to provide you with the best learning experience. This Return Policy outlines our guidelines regarding the return of courses, subscriptions, and related services.
2. Refunds for Courses & Subscriptions
When the customer buys our products/services, the purchase is not entitled to any refund. For example, if a customer buys any online batch/service, it is non-refundable. However, if a customer purchases any batch by mistake, they can request to change it to another batch of the same amount within 10 days of the purchase. Therefore, the customer should check the complete system and decide to make payment in the case of books. Furthermore, if the product received is damaged/lost by the courier partner, the customer is entitled to a replacement. However, in case of a wrong address given or books not accepted by customers, the purchase will not be entitled to a refund.
3. Refund Process
To initiate a return or refund, please follow these steps:
- Contact our support team at [contact@streamline-learning.com or +91 81492 57466] within the eligible return period.
- Provide your order number and the reason for your return.
- Our team will review your request and respond within [3] business days.
4. Exceptions
Please note that certain items are not eligible for return or refund, including:
- Courses that have been fully accessed or completed.
- Subscriptions canceled after the eligible refund period.
5. Processing Time
Refunds will be processed within [10] business days of approval. The time it takes for the refund to reflect in your account may vary based on your payment method.
6. Contact Us
If you have any questions about our Return Policy, please contact our support team at [contact@streamline-learning.com or +91 81492 57466]. We are here to assist you!